Education support professionals -- people like secretaries and janitors and bus drivers -- play a big role in our schools. Joann Mackin, the ISEA's advocacy specialist, is working hard to make sure they're recognized for all their work, and Tracey Kelley talked to her about it.
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Last fall, Tracey Kelley talked to Christi Donald about her work toward achieving national board certification. This week, we've got an update on that story, and an explanation from Christi of what the process was like -- and whether she achieved her goal.





